Present in Times of Crisis
The Impact of COVID-19 on Activities, Visibility, and Recognizability of Chaplains in a Healthcare Organization in the Netherlands
DOI:
https://doi.org/10.1558/hscc.41833Keywords:
chaplaincy, COVID-19, spiritual care, visibility, long-term care, the NetherlandsAbstract
This article addresses the question of how the COVID-19 pandemic has impacted on the activities, visibility, and recognizability of a chaplaincy team in a large healthcare facility in the Netherlands. In the context of a participatory action research project aimed at developing a clear chaplaincy profile in order to increase the visibility and recognizability of chaplains in the organization, the COVID-19 outbreak has had a surprising effect. The chaplains reported an unexpected and sudden increase in their visibility and a strengthening of their profile due to the pandemic. In this article, we explore how the chaplains have responded to the COVID-19 outbreak and reflect on the question of what lessons may be learned from the recent past period regarding visibility and recognizability of chaplaincy in healthcare organizations.
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