Health and Social Care Chaplaincy, Vol 8, No 2 (2020)

Present in Times of Crisis: The Impact of COVID-19 on Activities, Visibility, and Recognizability of Chaplains in a Healthcare Organization in the Netherlands

Iris Roosmarijn Wierstra, Gaby Jacobs, Carmen Schuhmann
Issued Date: 14 Sep 2020


This article addresses the question of how the COVID-19 pandemic has impacted on the activities, visibility, and recognizability of a chaplaincy team in a large healthcare facility in the Netherlands. In the context of a participatory action research project aimed at developing a clear chaplaincy profile in order to increase the visibility and recognizability of chaplains in the organization, the COVID-19 outbreak has had a surprising effect. The chaplains reported an unexpected and sudden increase in their visibility and a strengthening of their profile due to the pandemic. In this article, we explore how the chaplains have responded to the COVID-19 outbreak and reflect on the question of what lessons may be learned from the recent past period regarding visibility and recognizability of chaplaincy in healthcare organizations.

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DOI: 10.1558/hscc.41833


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