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Table of Contents
Guest Editorial
| Introduction: Service provision in a globalised world |
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| Rosina Márquez Reiter , Luisa Martín Rojo | 259-265 |
Articles
| The management of multilingualism in public, private and non-governmental institutions |
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| Melissa Moyer | 267-296 |
| Ideologies and practices of multilingualism in bureaucratic and legal advice encounters |
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| Eva Codó , Maria Rosa Garrido | 297-332 |
| The role of the interpreter in constructing asylum seeker’s credibility: A hearing at the Spanish Asylum and Refugee Office |
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| Isabel Gómez Díez | 333-370 |
| Communicative styles of code-switching in service encounters: The frames manipulation and ideologies of ‘authenticity’ in institutional discourse |
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| Gabriela Prego Vázquez | 371-412 |
| 'A ella no le gusta que le digan María y a mí que me traten de tú'. A window into Latin American diversity |
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| Rosina Márquez Reiter | 413-442 |
| Multilingual and transnational encounters in late modernity: Linguistic practices and social processes |
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| Luisa Martín Rojo , Rosina Márquez Reiter | 443-462 |
| Power in theory, in data and in pragmatics research |
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| Kristine L. Fitch | 463-468 |
| Discourse analysis and related fields in Mexico, with some notes on Latin-America: A sketch (1999-2009) |
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| Teresa Carbó | 469-504 |
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