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Chapter 15 Open Disclosure in Surgical Practice

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1. Title Title of document Chapter 15 Open Disclosure in Surgical Practice - Communication in Surgical Practice
2. Creator Author's name, affiliation, country Stewart Dunn; University of Sydney;
3. Subject Discipline(s) Communication Studies; Linguistics
4. Subject Keyword(s) Open Disclosure; Explanation; Apology; Reassurance; Learning styles; Breaking bad news
5. Subject Subject classification Sociolinguistics (CFB); Medical sociology (MBS); Medical ethics & professional conduct (MBDC)
6. Description Abstract This exploration of open disclosure is different. It aims to be very practical and logical, providing a clear summary of the evidence, and a strategic pathway through the minefield of what we do when things go wrong in healthcare. It also aims to be emotive, because ultimately we all suffer emotionally when things go wrong: to avoid the emotion is to court disaster. This chapter arises from the author’s direct involvement in the development and delivery of the 2003 Australian Open Disclosure Standard and the rollout of open disclosure training across NSW Health. It is rooted in the actual experiences of more than a thousand senior clinicians and health administrators.
7. Publisher Organizing agency, location Equinox Publishing Ltd
8. Contributor Sponsor(s)
9. Date (YYYY-MM-DD) 15-Mar-2016
10. Type Status & genre Peer-reviewed Article
11. Type Type
12. Format File format PDF
13. Identifier Uniform Resource Identifier
14. Identifier Digital Object Identifier 10.1558/equinox.26415
15. Source Journal/conference title; vol., no. (year) Equinox eBooks Publishing; Communication in Surgical Practice
16. Language English=en en
18. Coverage Geo-spatial location, chronological period, research sample (gender, age, etc.) international,
19. Rights Copyright and permissions Copyright 2014 Equinox Publishing Ltd